Refund policy

Digital Cookbook Refund Policy

We want you to receive the cookbooks you ordered and enjoy using them. If something goes wrong with your purchase or download, please contact us so we can help.

Digital purchases

Our cookbooks are digital PDF downloads available after payment. Because digital files cannot be returned, we generally do not offer refunds or exchanges for a change of mind or personal preference after access has been provided.

Purchase or file problems

Please contact us if you:
• Accidentally purchased the same cookbook more than once.
• Received an incorrect, damaged, or incomplete file.
• Cannot access your download.

We’ll review the issue and help restore access or provide the correct file. If we cannot resolve a delivery or file problem, we’ll provide a refund for the affected purchase. Accidental duplicate purchases are eligible for a refund of the duplicate charge.

How to contact us

Email everetthaleofficial@gmail.com with your order number or purchase email and a description of the issue. We aim to respond within 1–2 business days.

Approved refunds are returned to the original payment method. Your bank or payment provider determines when the credit appears.

This policy does not limit any rights you have under applicable consumer law.